Job Title:              Overland Services Manager, European Road
Location:             Bristol (BS11 8DT)
Salary:                  Dependent on experience.
Hours:                  09:00 - 17:30 Monday to Friday (37.5 hours per week)

Overland Services Manager, European Road - The Role:

We are looking for a highly motivated individual to lead the European Road Customer Relationship Team (CRT) in Bristol.  You will be responsible for managing our European Road CRT and our planning department which handles both import and export shipments along with full profit & loss responsibility. 

Key responsibilities will consist of:

  • Line management of a team of 18 colleagues
  • Accountability for the profit and loss of the department
  • Working closely with Sales and Trade Lane Managers to develop our existing customers as well as new business wins
  • Ensuring a high level of accuracy for the department’s accounting systems
  • Trade lane responsibilities
  • Setting the departmental budgets
  • Completing tenders and presenting to Key Account customers
  • Preparing KPI reports
Overland Services Manager, European Road - You:

You will have considerable drive and passion, and share our ambitious plans to succeed in increasing revenues and growing the European customer base through customer service excellence. You will need a proven track record managing a busy operational department with at least 2 years’ managerial experience.

As well as sound operational expertise and knowledge of the European services, you demonstrate excellent customer service and communication skills ensuring you get the best out of your team and increase sales.

  To be considered for this position you will need to have:
  • Strong leadership and team building skills
  • A committed work ethic, drive and great initiative
  • Sound commercial sense with good financial acumen to maximise profits
  • Strong analytical skills in measuring performance and a drive for continuous improvement
  • Passion for delivering excellent customer service
  • 2 years’ managerial experience
  • Excellent interpersonal skills
  • Knowledge of the industry is essential
  • Knowledge of all Microsoft Office suite applications particularly Excel
  • Strong presentation skills
  • Travel around the UK may be required 
In addition, you’ll also need the right to work in the UK - we are not able to sponsor work permits

Overland Services Manager, European Road - Benefits*:
  • Up to 25 days holidays plus Bank Holidays
  • Life Cover
  • Profit related pay
  • Defined contribution pension scheme
  • Discounted store/shopping benefit scheme
  • Private Healthcare
  • Car Parking
  • Employee Assistance Programme
  • Training opportunities
* Some benefits are subject to a qualifying period

We believe that this valuable range of benefits together with a competitive salary, offers an overall benefits package befitting of a caring, family owned Company. 

To apply for this exciting Overland Services Manager role, please submit your CV now.


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