Job Title: Trainee Customer Relationship Coordinator
Location: DA2 6QJ
Salary:      Competitive PLUS Benefits – Monday to Friday, 37.5 hours per week

Davies Turner & Co Ltd are a family owned leading UK multimodal freight forwarding and logistics company, established for over 150 years, providing worldwide import and export services to our customers. 

This Trainee opportunity will be suited to a person looking to gain hands-on administrative experience in a thriving and supportive workplace. If you have the following skills and experience, we want to hear from you:

Role & Responsibilities

Based within the European Road department you will work as part of a team and assist with;

  • Arranging Export shipment bookings
  • Preparing quotations
  • Liaising with our customers, offices and our European partners
  • Charging files, passing invoices and dealing with queries
  • Attention to detail, adaptable and willing to learn
  • A team player keen to play a part in the success of the department.
  • Excellent communication skills – dealing with customers, trying to gain business from both new and existing clients, keeping them updated, solving problems.
  • Good Commercial awareness.

Key Requirements
Experience within the freight forwarding industry is not necessary, as full training will be provided, suitable candidates should possess;

  • Excellent communication skills
  • Keen eye for detail, adaptable with a willingness to learn
  • Proficiency in all Microsoft programmes
  • Ability to work in a customer focused environment in a professional manner
  • A team player, keen to play a part in the success of the department
In addition, you’ll also need the right to work in the UK – we are not able to sponsor work permits.

This position is based at Crossways Business Park in Dartford which has good road, bus and rail links.

In addition to the salary Davies Turner also provide a bonus scheme, benefits package with discounts on shopping and leisure, pension and healthcare.

Davies Turner is committed to a policy of equality of opportunity in its employment practices.

Benefits for this position include*:
  • Up to 25 days holidays plus Bank Holidays
  • Life Cover
  • Bonus
  • Defined contributions pension
  • Discounted store/shopping benefit scheme
  • Private Healthcare
  • Car Parking
  • Employee Assistance Programme
  • Training

*Some benefits are subject to a qualifying period.

This position is based at Edison’s Park, Dartford and would ideally suit someone living within a 35 minute commute of our office.

We believe that this valuable range of benefits together with a competitive salary, offers an overall benefits package befitting of a caring, family owned Company.

To apply for this exciting role please submit your CV now.

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If you apply online for a position with one of the Davies Turner Group of Companies we will use the information you provide to assist in the selection process and as set out below. Davies Turner may also seek additional information from other sources, for example, by contacting your references in the final stages of the recruitment process.

Information provided on your application form and any information obtained from other sources will be retained in all cases in hard copy format and/or electronically only for as long as is required for the purposes of:

  • the administration of your application
  • consideration for roles in the future (you will be notified separately if your application details will be retained for this purpose and provided with the opportunity to request deletion)
  • forming the basis of your employment records, if your application is successful
  • discharging any legal or regulatory requirements
  • contacting you in relation to your application or your future employment (this could be by email, post or SMS)

By submitting your application online you will be giving your consent to Davies Turner to process your personal and sensitive personal data for the purposes explained above. We will keep the personal information that we obtain about you during the recruitment process for no longer than is necessary for which it is processed, taking into account the limitation periods for potential claims such as race or sex discrimination, after which they will be destroyed. This will be dependent upon whether your application is successful and you become employed by us.

Should you wish to see a copy of the information held by Davies Turner which you have provided as part of your application for employment, this information will be provided in accordance with prevailing legal requirements. Any request should be made in writing to The Group HR Advisor, Davies Turner, West Midlands Freight Terminal, Station Road, Coleshill, B46 1DT.

By clicking 'I Accept', you are confirming you have read and understood the above and the Data Protection Privacy Notice – Recruitment.

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