Our staff will be dedicated to your account and we are committed to forming strong partnerships from the start, making sure communication is at the forefront of all we do
TAKE ON during take-on our experienced management and implementation team will work closely with you to ensure we have a detailed understanding of your operation. An implementation plan is mutually agreed and process maps created to ensure the optimum warehouse management solution.
DAY TO DAY CUSTOMER SERVICE A dedicated and fully trained account management team will then be on hand who will manage all aspects of your supply chain whilst maintaining the highest levels of customer service. They will handle all aspects of your account including
- Liaising with suppliers
- Receipt confirmation
- Inventory management
- Handling of orders through our system to make ready for despatch
- Booking deliveries
- Managing specific customer requests
- Ordering of consumables on behalf of customer
- Handling queries