In addition to Davies Turner being able to provide the full supply chain solution from manufacturer through to end customer, we also have proven capability and experience in reverse logistics enabling us to handle all your returns requirements. Full returns process including:

  • Collection from customer
  • Returns matching and processing
  • Quality control inspections in line with specific requirements
  • Return to stock assisted with bespoke put away algorithms to allow for speedy return to stock whilst ensuring optimum storage utilisation.
  • Load consolidation and return to supplier
  • Adaptability to respond to peaks in volumes resulting from seasonal and promotional fluctuations and demands.
 

Ensuring the customer receives a fast refund and the goods are cycled back to stock, are just the first steps to improving the returns process. E-commerce offerings and seasonal changes often increase the levels of returns processing and Davies Turner has the ability to quickly respond to these peaks.